Making customers happy with great service is the cornerstone of any successful business. Keep your customers in the loop so there’s never any question about the top-notch support you provide with Service Cloud.
- Quickly open, evaluate, prioritize, and resolve cases.
- Create timely communications for customers using social media, direct messaging, email, and other touchpoints.
- Automate personalized responses and updates for customers using AI and chatbot tools.
- Resolve open cases in record time on your mobile device.
- Use Service Cloud together with Marketing Cloud to build a cohesive customer experience.